User Guide
Your complete reference for planning, dispatching, tracking, and billing in Zendera. Articles follow the order of the left-hand sidebar in the app.
New here?
Start with How the System Works to understand continuous optimization, then Getting Started to sign in and navigate.
Daily Operations
Core workflows for day-to-day order management and dispatch.
Create orders manually or import from CSV
Live timeline and map of today’s deliveries
The full order list — search, filter, edit, bulk actions
Manually adjust the auto-generated plan
Complete orders that came in incomplete
Internal to-dos linked to orders, drivers, customers
Chat with drivers and customers inside Zendera
Master Data
The records that orders and the optimizer rely on.
Customers, departments, and merging
Pickup/delivery addresses, zones, opening hours
Drivers, skills, workdays, costs, app login
Vehicles, capacity, equipment, costs
Product catalogue for weight, volume, billing
Pallets, cages, and reusable carriers
Insights
Default and custom reports — exports for ops and finance
Dashboards for on-time %, fill rate, and other KPIs
Administration
Admin access required
Most settings and user management are available to Admin users only.
Internal users and roles (Admin / User)
External self-service logins for your customers
Company, routing, master data, pricing, notifications, integrations
Templates that generate orders on a schedule
Related
- API Documentation — integration guides for developers
- Email support: care@zendera.no