Dispatcher Guides
Your comprehensive hub for transportation coordination and fleet management. Choose your workflow:
New to Dispatching?
Start here: Getting Started Guide - Complete setup and workflow overview.
Daily Operations
Core workflows for day-to-day order management and driver coordination.
Main dashboard with timeline and map view
Focus on individual driver management
Full order table with filters and bulk actions
Fix incomplete orders before creation
Monitor driver activity and events
Fleet & Resources
Master data management for your transportation operations.
Driver accounts, shifts, and skills
Fleet management and capacity
Customer accounts and contacts
Delivery points and addresses
Item catalog and specifications
Data & Reporting
Analytics, import tools, and advanced features for data-driven operations.
Bulk order import from spreadsheets
Performance metrics and custom reporting
Balance tracking (add-on feature)
Communication
Team coordination and messaging tools.
Communication system for drivers and team
Automated notifications for customers and drivers
Administration
System configuration and company settings (admin access required).
Admin Access Required
System Settings - Company configuration, routing parameters, and user management.
Related Information
Related Resources
For Drivers You’re Managing:
- Driver Quick Start - Help your drivers get started efficiently
- Driver App Guide - Complete mobile app walkthrough
- Driver Help - Common driver questions and troubleshooting
For Customers & Receivers:
- Order Tracking Guide - How receivers track their deliveries
- Receiver Help - Customer-facing support resources
System Resources:
- API Documentation - Integration guides for developers
- System Status - Monitor system health and performance
- Help & Support - Dispatcher troubleshooting and FAQ