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GuidesFor DispatchersOrder Overview

Order Overview

The main board for planned and active orders, timelines, and the map.

Order Overview Main Interface
Main Order Overview interface showing active orders, driver assignments, and timeline

Understanding the Interface

What you see

  • Active orders: planned, assigned, arrived, completed
  • Orders on hold: not assigned
  • Navigation: use ← / → to switch days
  • Driver list: all drivers with an active shift
  • Timeline: each box is a stop

Timeline Legend

  • ↑ pickup, ↓ delivery
  • Box size ≈ expected stop duration
  • Half yellow = planned early arrival (before opening)
  • Half red = late delivery
  • Pink box at the end = estimated return to the end address
Order Overview Driver Workshift
Driver workshift management and scheduling

Using the Map View

Route Visualization

  • Shows the routes assigned to drivers
  • Click (top-left in the map) to toggle routes by driver or show all
  • Right-click a stop for details and a shortcut to the order page

Map Controls

  • Toggle individual driver routes on/off
  • Switch between showing all routes or selected drivers
  • Access detailed stop information with context menus
Order Overview Map Settings
Map view configuration and route display options

Bulk Operations

Send All Orders

  • Arrow next to Lock all orders → Send all orders
  • Push everything to drivers at once
  • Useful for morning dispatch workflows

Filter to Single Driver

  • Click a driver’s name to filter to that driver only
  • Switches to Single Driver View for focused management
  • Quick way to manage individual driver assignments

Pro Tips

Use the Order Overview as your daily dispatch command center. Start by reviewing the timeline for timing conflicts, check the map for route efficiency, then use bulk send to dispatch all orders at once when ready.

Next Steps

Detailed Management:

Driver Perspective:

Customer Experience:

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OverviewSingle Driver View