Users
Permission: Admin only.
Users under Administration is where you add or remove the people in your organization who use the Zendera web app. This is separate from drivers (who use the Drivers screen and the mobile app) and from customer users (external logins — see Customer Users).
How to open Users
Open Administration → Users in the left sidebar.
Roles in detail
Zendera has two built-in roles:
| Capability | Admin | User |
|---|---|---|
| Sign in | yes | yes |
| Create / edit orders | yes | yes |
| Plan and dispatch | yes | yes |
| Edit customers and locations | yes | yes |
| Add a new driver | yes | no |
| Add a new vehicle | yes | no |
| Delete vehicle | yes | no |
| Delete location | yes | no |
| Delete product | yes | no |
| Access Administration (Users, Settings, etc.) | yes | no |
Anything not in this list is available to both roles. Some features are also gated by organization-level feature flags (configured in Settings) — so even Admins won’t see a feature that’s turned off org-wide.
How to invite a new user
- Open Administration → Users.
- Click Invite user (top right).
- Enter their email and pick a role (Admin or User).
- Send.
The invited person gets an email with a sign-up link. They set their own password the first time they sign in. Invitations don’t expire by default — you can revoke an outstanding one from the same screen.
How to bulk-invite users
- Open Administration → Users.
- Click Bulk invite.
- Upload a CSV with one row per user (email + role).
- Confirm.
Each user gets the same email invitation as a manual invite.
How to change a user’s role
- Open the user from the list.
- Change the Role dropdown (Admin / User).
- Save.
Role changes take effect on the user’s next sign-in.
How to deactivate a user
- Open the user.
- Click Deactivate.
Deactivating preserves their history (who created which order, etc.) but blocks future sign-in. You can reactivate from the same screen.
Prefer deactivate over delete — deletion can break audit trails on historical orders.
How to revoke an outstanding invitation
- Open Administration → Users.
- Find the row with status Invited.
- Click the row → Revoke invitation.
The sign-up link is invalidated immediately.
How to audit user activity
If your org has activity logging enabled, every change in Settings (and many user actions) is recorded. View at Settings → Audit log.
What’s next
- For external customer logins, see Customer Users.
- For driver records (people who use the mobile app, not the web app), see Drivers.
- For org-wide configuration, see Settings.