Analytics
Analytics shows how your operation performs over time. Where Reports gives you the raw numbers, Analytics scores your workdays, locations and drivers so you can spot what needs attention.
Feature flag: Analytics must be enabled for your organization. Ask your Zendera contact if you don’t see it in the menu.
How to open Analytics
Click Analytics in the navigation menu. It opens on the Workdays tab.
The tabs
| Tab | Shows |
|---|---|
| Workdays | Your workdays. Open one to see its metrics and its route on a map. |
| Locations | Scores per location. |
| Drivers | Scores per driver. |
Scores for locations and drivers
The Locations and Drivers tabs each have a set of score tables:
- Time Window Scores — compliance with time windows, with the share of early and late visits.
- Parking Address Scores
- ETOL Accuracy Scores — the accuracy of the estimated time on location.
- Stop Sequence Scores (Drivers only)
- Aggregate Scores — the scores combined.
Each score table also has an advanced view, where you can save your setup as a named view (Save view, Save as new view…) to come back to.
A location that consistently scores badly on time windows usually means the time window is wrong, the time on location is underestimated, or the location has access issues. Fix the master data in Locations, not the driver.
Using the maps
The maps in Analytics — a workday’s route and a location’s details — share the same controls:
- Map layers — switch between Streets (the default), OpenStreetMap and Satellite with the layer buttons on the map.
- Street View — right-click a point on the map and choose Street View to open Google Street View at that spot.
What’s next
- For exporting raw data instead of scores, see Reports.
- For understanding what feeds these scores, see How the System Works.