Drivers

Drivers is where you manage the people who do the deliveries. Each driver has a record with contact details, skills, vehicles, a start and stop address, standard workdays and costs. The optimizer uses all of these when it plans.

How to open Drivers

Go to Registry → Drivers.

The list shows Name, Vehicles, Current workshift, Next workshift, Workshifts and Job status by default. Job status is At work, Coming later, Not at work today or Inactive. Use Customize table columns to show more, such as phone number, skills, groups or costs.

Click the Workshifts link on a driver’s row to open the Workshifts tab filtered to that driver.

How to add a new driver

1. Go to Registry → Drivers.
2. Click Add New Driver.
3. Fill in at least First Name and Email, and set a Password (and Repeat Password) for the driver.
4. Fill in the rest of the form (see below).
5. Click Save.

What’s on the driver form

General driver details

• First Name, Last Name, Email and Phone Number.
• Password and Repeat Password — only when you create the driver.
• Select groups — the groups the driver belongs to. See Groups.
• Skill select — the skills the driver has. See Skills.
• Internal Driver Number.

Driver vehicle

The Vehicles the driver uses. See Vehicles.

Driver start and stop address

• Start Address — where the driver starts the day.
• Is the stop address the same? — Yes, No (then fill in the Stop Address) or No end address.

Driver standard workdays

The driver’s recurring schedule. See How to set a driver’s standard workdays.

Driver costs

Costs are how the optimizer decides between two otherwise-equal plans — it picks the one that costs less.

• Cost per hour
• Fixed cost
• Cost per stop

Advanced driver details

• Driver overtime (min) — 0, 30, 60 or 60+.
• Driver speed — Slow, Normal or Fast.
• Driver priority — Low, Normal or High.

Compensation

Shown when order pricing is turned on for your organization. Fill in the driver’s Commission (percentage), Driver’s company name, Driver’s organization number, Driver’s account number, Driver’s accounting email and Is the driver MVA registered?.

External Carrier

For drivers that represent an external carrier: tick Is external and fill in the carrier details.

How to set a driver’s standard workdays

The standard workdays are the recurring template — e.g. “every weekday, 08:00–15:00”.

1. Open the driver → Driver standard workdays card.
2. Set Is the driver active? to Yes.
3. Click Add workday.
4. Set Workday start, Workday end and how often the workday repeats.
5. Save the workday, then click Save on the driver.

To change or remove a workday, use its pen or trash icon.

When you change the standard workdays of an active driver, choose whether to tick Update existing workdays:

• Ticked — all future work hours generated from the standard workdays are updated. Workdays that have been edited by hand stay unchanged.
• Not ticked — all existing work hours stay unchanged.

For one-off changes — a half day, an extra Saturday shift — use the Workshifts tab.

How to edit a driver

1. Go to Registry → Drivers and click the driver.
2. Make your changes in the panel.
3. Click Save.

How to deactivate a driver

Drivers are never deleted, only deactivated. A deactivated driver can no longer log in to the app or be planned, and their future generated workshifts that have no stops are removed. Their history — past workshifts, stops and reports — is kept.

1. Go to Registry → Drivers and click the driver.
2. Click Deactivate in the panel footer.
3. The panel asks Deactivate driver? They can no longer log in or be planned. You can reactivate them later. Click Deactivate to confirm.

How to see and reactivate deactivated drivers

1. Go to Registry → Drivers.
2. Switch the list from Active to Deactivated at the top of the table.
3. To bring a driver back, click Reactivate on their row. Only Admins see this button.

A deactivated driver can’t be opened or edited until they’re reactivated.

What’s next

• To see and change each day’s shifts, see Workshifts.
• To set up the vehicles drivers use, see Vehicles.
• To plan today’s deliveries, see Order Overview.