Skip to Content
Welcome to Zendera Knowledge Hub
GuidesFor DispatchersDriver Management

Driver Management

Create driver user accounts and configure their shifts, skills, and operational parameters. Drivers must be linked to vehicles for capacity planning.

Driver Account Setup

Create driver users and configure:

  • User credentials and login permissions
  • Personal information and contact details
  • Role assignments and access levels
  • Mobile app permissions for delivery tracking

Shift Configuration

Define working schedules including:

  • Regular shifts - daily/weekly patterns
  • Start & end locations for route planning
  • Break times and overtime rules
  • Availability windows for order assignments

Skills & Certifications

Assign driver capabilities:

  • Vehicle types they can operate (van, truck, etc.)
  • Special certifications (hazmat, heavy lifting, security clearance)
  • Language requirements for customer interaction
  • Equipment operation (forklift, crane, dock equipment)

Schedule Overrides

One-off shift modifications for specific dates:

To override the standard setup for a single day:

  • Click the date/time for the current or next shift, or
  • Use the up-arrow box in the Working time column
  • Set manual skills for that date
  • The next day, the standard setup applies automatically

Important Requirement

Drivers must be linked to a vehicle so that their shift is tied to capacity for route planning and optimization. Without vehicle assignment, the system cannot calculate load capacity or route efficiency.

Management Tips

  • Use the filter bar to configure and reorder columns
  • Color-code drivers by team or region for quick identification
  • Set up skills consistently across similar driver roles
  • Regularly review and update driver schedules for efficiency
  • Monitor overtime and break compliance through shift reports
Last updated on