Administration & Settings

Administrative interface for system-wide configuration, company settings, and operational parameters. Available to users with admin privileges.

Company configuration with organization details, contact information, and branding settings

System Configuration

Company Settings

Organization Details:

Company information and registration details
Contact person and communication preferences
Address and location settings
Company branding including logo and visual identity
Time zone and regional preferences

Business Configuration:

Operating hours and shift patterns
Service areas and delivery zones
Capacity planning parameters
Integration settings for external systems

General System Settings

General system settings and operational parameters

Advanced configuration options and system behavior

Additional system settings and feature toggles

Operational Parameters:

Default time windows for pickups and deliveries
Route optimization settings and preferences
Capacity calculations and vehicle utilization
Distance and duration calculation methods

System Behavior:

Automatic assignment rules and constraints
Planning horizon and scheduling windows
Performance thresholds and alerts
Data retention policies and archiving

Integration Settings:

API configuration for external systems
Data exchange formats and schedules
Authentication and security parameters

Routing & Optimization

Route optimization settings, distance calculations, and delivery preferences

Routing & Optimization

Route Planning

Optimization algorithms and prioritization rules
Distance calculation methods (road network vs. straight-line)
Traffic considerations and real-time adjustments
Multi-stop efficiency and sequencing logic

Delivery Preferences:

Time window enforcement and flexibility settings
Vehicle capacity utilization targets
Driver workload balancing parameters
Geographic constraints and service boundaries

Performance Tuning:

Calculation timeouts and processing limits
Solution quality vs. speed trade-offs
Real-time re-optimization triggers
Manual override capabilities for dispatchers

Communication Settings

SMS & Email Notifications are now managed in the Communication section. This includes:

Email templates and customization
SMS configuration and delivery
Notification triggers and timing
Recipient groups and preferences

User group management and permission settings

Groups & Permissions

Access Levels

Admin users - full system access and configuration
Dispatchers - operational control and order management
Drivers - mobile app access and delivery functions
Viewers - read-only access for reporting and monitoring

User Management:

Role-based access control with granular permissions
User groups for organizing team members
Feature access controls by user type
Data visibility restrictions and filtering

Security Settings:

Authentication requirements and password policies
Session management and timeout settings
Audit logging for user actions and changes
Two-factor authentication support

Tracking system configuration and receiver communication settings

Track & Trace Configuration

Tracking Features

Real-time location sharing settings
ETA calculations and update frequency
Delivery confirmation requirements
Photo documentation capabilities (add-on feature)

Receiver Communications:

Tracking link generation and customization
Notification timing for status updates
Branding and appearance of tracking pages
Communication preferences (email, SMS, or both)

Privacy & Compliance:

Data retention policies for tracking information
GDPR compliance settings for personal data
Location data sharing permissions
Communication opt-out management

Advanced system fine-tuning and performance optimization parameters

Advanced Fine-Tuning

Performance Optimization

Algorithm parameters for route optimization
Calculation timeouts and resource limits
Caching strategies for improved response times
Load balancing for high-volume operations

Business Rules:

Cost calculation methods and pricing models
Service level agreements and targets
Exception handling rules and escalation
Quality metrics and performance indicators

System Monitoring:

Performance dashboards and health checks
Alert thresholds for system issues
Usage analytics and capacity planning
Integration monitoring and error tracking

Administration Best Practices

Regular Maintenance:

Review settings quarterly to ensure alignment with business needs
Update user permissions as team roles change
Monitor performance metrics and adjust parameters as needed
Test integrations regularly to ensure data flow integrity

Security Management:

Audit user access and remove inactive accounts
Review notification settings to prevent information leakage
Update authentication requirements as security standards evolve
Monitor system logs for unusual activity

Configuration Management:

Document changes to system settings for audit trails
Test configuration changes in staging before production
Backup settings before making major modifications
Coordinate with IT for system-level changes

Performance Optimization:

Monitor route optimization performance and adjust algorithms
Review notification volumes to avoid spam and fatigue
Analyze tracking usage to optimize receiver experience
Optimize integration calls to reduce system load

Important Considerations

Change Management:

Test thoroughly before applying settings to production
Coordinate with operations team for timing of changes
Communicate changes to affected users in advance
Have rollback plans for critical configuration changes

Security Implications:

Access control changes affect user workflows and data security
Integration settings can impact external system connections
Notification configurations may expose sensitive information
Group permissions determine who can see what data

Performance Impact:

Route optimization changes can affect planning speed and quality
Notification volume changes impact system load and user experience
Tracking configurations affect receiver satisfaction
Fine-tuning parameters influence overall system performance