Two things are new
Finer access,
and AI for everyone
This release brings two changes. Permission groups let you give each person exactly the access they need. And the AI assistant — until now for administrators only — is now available to everyone who needs it.
Hi there,
Two things change with this release, and they stand on their own. The first reshapes how access works in Zendera. The second opens up a tool most of your team has probably never seen.
Access that fits each person: five presets, fine-tuning by area, and several roles per person — all set by your own admins.
Zendera's AI assistant used to be for administrators only. Now you can give it to anyone who needs it, and it respects each person's access.
And nothing changes until you change it. On release, administrators keep the Admin preset and users keep Planner, which is exactly the access they had before. You adjust at your own pace, person by person.
Change 1 · Permissions
Access that fits the job
Until now, Zendera has in practice offered two choices: administrator or user. That meant access was often all-or-nothing, and anything in between came back to us. Permission groups change that — every person starts from a preset, a sensible bundle of access for a common job.
Need a little more or a little less for someone? Adjust single areas such as Orders, Order prices, Invoicing or Users & access. Each area has four levels, and the person then shows as, for example, “Customer service (adjusted)”.
Set per area, per person. Changes apply from the person's next sign-in, at the latest within 12 hours.
A person can also now hold several roles in the same organization — a planner who also drives, or someone in the office who also works at the terminal. They switch between roles under Account → Switch organization or role.
Change 2 · AI assistant
The AI assistant, now for everyone
Zendera has an AI assistant that can look things up and make changes for you, right inside the app. Until now it was limited to administrators, so most people in your organization have never had the chance to use it. That changes with this release.
Set AI assistant to Edit on a person's Access card. Admin already has it; for the other presets, add it.
The assistant only sees and changes what that person is allowed to — it can never do more than they can.
It always shows a proposal that must be approved before anything is saved. Nothing happens behind your back.
You'll find it as AI assistant in the bottom-right corner of Zendera, for everyone who's been given it.
For admins
Setting it up
Both changes live in one place: Settings → Users, on each person's Access card.
Pick a preset
Open a person under Settings → Users and find the Access card. Choose one of the five presets. When you invite a new user, you pick the preset right in the invitation.
Adjust what's needed
Nudge single areas up or down with the None / View / Edit / Full levels. The person's role label updates to show it's been adjusted, so it's always clear at a glance.
Turn on the AI assistant
On the same card, set AI assistant to Edit for anyone who should have it. It follows their access and always asks for approval before it saves.
Add extra roles if needed
Give a person several roles under Roles on the same card — useful for anyone who wears more than one hat.
You can decide what drivers may change in the app, such as location details, their own work settings, vehicle choice and stop order. Set it for everyone with Default driver access under Drivers, or for a single driver in the driver panel.
Only people with Users & access at Full, which means Admin. Nobody can give more access than they have themselves, and only an Admin can make someone an Admin. Your organization always keeps at least one active Admin.
Set up your team
It takes a couple of minutes per person, and you can start with just one. Open Users in Zendera, set each person's access, and switch on the AI assistant for everyone who needs it.