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Product ReleasesPlan & dispatch
Product update · November 2026
zendera New release

Plan & dispatch

See where orders fit,
then dispatch them

Select the orders, pick the drivers you have in mind, and Zendera shows where each order lands and what it does to the day. The optimiser then plans the routes, and you see them on a map before anything is sent to a driver.

Hi there,

Dispatching a late batch of orders used to be a leap of faith: pick a driver, send, and look afterwards at what happened to the route. Plan & dispatch turns it around. You see the result first, and you only dispatch when it looks right.

Select orders on the Orders page and click Plan & dispatch. It works in two steps. (It lives on the new Orders page. If you're still on the old one, click Try the new Orders page at the top.)


Step 1 · Plan

Choose workdays, see what fits

On the right you add the workdays that could take the orders: search for a driver, or filter on who is at the depot, out driving or done for today. Each workday shows how much of the shift is used and how much is left.

On the left, every order gets a quick estimate: which workday it goes to, when it arrives, and whether that makes it late or pushes the route into overtime.

Plan step of Plan and dispatch for six orders. Each order shows the workday and time it would get, with warnings for a late arrival and 28 minutes of overtime. Two workdays are chosen on the right, one of them showing 28 minutes over.
Six orders on two workdays. The estimate flags one late arrival and one route that would run 28 minutes over. Click to open full size.
When an order doesn't fit

Zendera tells you why, for example a missing skill. You can choose to ignore that rule for this plan only. Nothing is changed on the order, the driver or the vehicle.

Pickup and delivery together

An order's pickup and delivery are planned on the same workday, so the goods never end up on one truck and the delivery on another.


Step 2 · Preview

The optimiser plans, you check

Click Plan and preview. The estimate in step 1 is a quick hint. The real plan comes from the optimiser, which now lays out the full routes with the new orders in them. The preview shows every route that changes, stop by stop, and draws it on the map.

Preview step of Plan and dispatch. Two routes get new orders. The selected route lists four pickups at the depot followed by four deliveries with times, and the map shows the route from the depot to each delivery.
The planned route for one driver: pickups at the depot, then the new deliveries in order, with times. Click to open full size.

Happy with it? Click Dispatch and the orders go to the drivers in exactly that order. If not, go Back and change the workdays, or close the dialog and nothing is saved.


Routes already on the road

If a driver has started, the plan starts from where they are now. Stops they have already been given keep their order, and the new orders are fitted in around them.

Overtime is your call

If a route would end after the shift, Zendera says so in the preview. You either allow the overtime for that route or leave it out. Overtime is never added without your OK.


Try it on your next batch

Open Orders, select a few unassigned orders and click Plan & dispatch. You can look at the preview as often as you like. Nothing is sent until you click Dispatch.

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